Online privacy concerns focus on the protection of “Personal Information” from unauthorized use. As the term suggests, “Personal Information” is defined as information which can be associated with a specific individual or entity, including, for example, a user’s name, address, or telephone number, e-mail address, photograph, driver’s license information, social security number, bank or other account information, any other identifier that permits the physical or online contacting of a specific individual, and information about a user that is collected and maintained in personally identifiable form in combination with other Personal Information.
Company has adopted consistent data protection and data security standards for processing the Personal Information of its clients, partners, prospects, and employees. Company holds responsibilities for protecting the privacy of Personal Information, including any personal information being maintained by Company, against threats posed by unauthorized access or misuse. In addition, Company respects individual privacy and shall handle all Personal Information with care.
This policy supports Company’s ability to adapt to a changing marketplace and forms the basis for long-lasting relationships built on trust. This statement also sets important basic conditions for the exchange of data, and a reasonable level of data protection for data flows.
Personal Information We Collect
The data we collect depends on the context of your interactions with Company, the choices you make, and the products and features you use. The data we collect may include the following:
User-Reported Information: Company collects Personal Information of its clients, prospects and third-party service providers to facilitate customer support, sales, marketing and related operations essential to Company. Company collects information you provide to us such as contact information including name, email address, phone number, and similar data, the content of messages you send to us, such as product feedback, or questions and information you provide for customer support. When you contact us, such as for customer support, phone conversations or chat sessions with our representatives may be monitored and recorded.
Applications: Using Company’s applications, information can be processed on an organization’s own computers or on computers hosted by Company. In the latter case, Company is an Application Service Provider (ASP). The sign-up process for creating an account for certain applications requires you to provide us with personal contact information. We may also collect certain financial information to create and maintain your account (including without limitation, bank account and credit card information).
The types of Personal Information collected at these application pages may include without limitation:
Address (i.e. for billing)
Payment card/account information
User submitted data: certain user content or information submitted to the Services by you as a user of the Services, including without limitation messages, information, text, graphics, files or other materials (all such content is “Customer Data”, as such term is used and referenced in the User Term of Service published on the Site). In the case that Personal Information is transmitted to Company by you, including without limitation, any and all Customer Data, you have the sole obligation and responsibility to ensure that such Personal Information has been collected in accordance with all applicable legal requirements, and that such use of such Personal Information is permitted.
Other information which is required to complete your customer support request or other operation using the Services.
information about devices you use to access the Services and how you use the Services, such as your Internet Protocol (“IP”) address and which websites you visited before accessing our Services.
certain information such as pages viewed, the date, time and length of time spent on the Site, computer and connection information such as browser type and version, operating system and platform, and other operations performed on the Site.
If you access the Site through a mobile device, we may also be able to identify the device ID and location of your mobile device. You may choose not to share your location details with us by adjusting your mobile device’s location services settings. For instructions on changing the relevant settings, please contact your service provider or device manufacturer.
How We Use Personal Information
As a policy, Company uses Personal Information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual.
Enable, support and customize your use of the Site and/or our products, applications or services;
provide you with updates and information about our products and services;
conduct analysis for our business purposes; support development and marketing of our products and services; and
create de-identified information and then use and disclose this information in any way permitted by law, including to third parties in connection with their commercial and marketing efforts.
We use cookie and system information in the aggregate only to diagnose problems with our service, to improve and track the success and to provide content of interest to you.
Do Not Track Signals: Company’s website and online services are not currently configured to respond to Do Not Track signals or other mechanisms that provide users the ability to exercise choice regarding the collection of Personal Information about a user’s online activities over time and across third party websites or online services.
Use by Children: Company, as a standard practice, does not knowingly or specifically collect, use, or require any information about minors under the age of 18. The Site and Services run by Company are not intended for minors under the age of 18. If you believe that we have mistakenly or unintentionally collected such information, please notify us so that we may delete the information from our servers.
Sharing of Information
Law Enforcement/Legal Disclosure: Additionally, notwithstanding any other provision contained herein, to the extent permitted or required by law, regulation or other legal requirement, we will disclose your Personal Information to government authorities or third parties if:
required to do so by law, or in response to a subpoena or court order;
we believe in our sole and absolute discretion that disclosure is reasonably necessary to protect against fraud, to protect the property or other rights of us or other users, third parties or the public at large; or
Cookies/System Information: We may share the foregoing information with advertisers or other third parties, including without limitation our business partners, suppliers and vendors, on an aggregated basis without revealing any Personal Information.
The Site and the Services are directed to users located in the United States. If you are located outside of the United States and you choose to use the Site or the Services or provide your Personal Information to us, your Personal Information may be transferred to, processed and maintained on servers or databases located in the United States. Your use of the Site and/or the Services represents your consent and agreement to these practices. If you do not want your Personal Information transferred to or processed or maintained in the United States, you should not use the Site or the Services. In the case that Personal Information is transmitted to Company by you, including without limitation, any and all Customer Data, you have the sole obligation and responsibility to ensure that such Personal Information has been collected in accordance with all applicable legal requirements, and that such use of such Personal Information is permitted.
Information Security and Confidentiality
We have implemented technology and security features, methods and processes in an effort to safeguard the privacy of your Personal Information from unauthorized access or improper use, and we will seek to continue to enhance its security procedures as new technology becomes available. All Personal Information is treated confidential; any unauthorized collection, processing, or use of such Personal Information is prohibited. In the context of increasingly flexible company organization, it must be ensured that employees and contractors have access to Personal Information on a need-to-know basis. The need-to-know principle means that employees and contractors may have access to Personal Information only as is appropriate for the type and scope of the task in question. This requires a careful breakdown and separation, as well as implementation, of roles and responsibilities. Nevertheless, you acknowledge and agree that perfect security is not possible, and your Personal Information could still be accessed and used by others without authorization.
Personal Information that is no longer needed for its intended purpose will be deleted in compliance with Company’s existing data retention policy.
California Privacy Rights
Under California law, California residents may request once a year, free of charge, certain information regarding our disclosure of personal information to third parties for direct marketing purposes. If you are a California resident, you may make such a request by sending an email to [email protected] with “California Privacy Information Request” on the subject line.
Other Web Sites
In the event that Company or any of its affiliates is acquired (whether by sale of assets or ownership interests) by merger with a third-party entity or otherwise, Company reserves the right, in any of these circumstances, to transfer or assign the information Company has collected from Company website visitors and users of Company’s online services as part of such merger, acquisition, sale, or other change of control. In the unlikely event of Company’s bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, Company may not be able to control how your Personal Information is treated, transferred, or used.
Company will investigate and attempt to resolve complaints and disputes regarding the use and disclosure of Personal Information in accordance with the principles contained in this statement. Individuals with inquiries or complaints regarding their personal information should first contact Company at [email protected].